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The key to being a successful organization is making
better decisions. To make better decisions, an
organization must have "knowledge workers." The
basic fuel for the knowledge worker is information on
attitudes, beliefs and choices, which allows him/her to
not only do the right thing, but do it right (value
added).
However, as organizations evolve they develop
dichotomous paradigms, which are sets of rules,
regulations and beliefs that define divisional
boundaries, generating a false sense of both individual
and corporate security. Sometimes referred to as the
"maturation problem," which creates "information
silos."
The Matrix Solutions model blends together
dichotomous paradigms to form new shared
paradigms. The new shared paradigms free up
information contained by the old artificial boundaries,
allowing organizations to identify "critical success
factors." (CSF) The CSFs are an organization's
X-Factors.
